Got such a message like below in relation to one of my SOLAR products, which not like others was not switching from “Inbound” state for several days. Took me several days to persuade them that the product is NOT a battery.
In any rate I was requested to fill that exemption sheet, which doesn’t make sense for something that is not a battery and doesn’t contain batteries. After first submission of the form it was rejected and I was obliged to mark the check-box at statement: “We have checked the following products wit regards to regulations and confirm that they include batteries with the following details:” And then were my products listed and there was marked they are NOT batteries and do NOT include batteries.
None of my questions in the case that was opened for me were answered. And I was trying to realize what I should do for my other battery-less products to not get delayed. Also I was interested what is the proper way to act to prevent delays my with products that do have batteries and were on their way to FBA centers.
I was only able to confirm that Hazmat review completed and something will happen wit my product only by opening another case and asking about what is going there.
Subject: “[CASE #XXXXXX] Amazon.com – XYS2L – Battery Information – #YYYYYYY”
Greetings from Amazon.com
We are contacting you today in regards to the following product:
FNSKU:
ASIN: #ZZZZZZZ
We have the product in our fulfillment center, however the product is under hazmat review and can’t be received. We need you to provide accurate battery information for the product.
Please download, fill out, and upload the battery exemption sheet using the following page: https://sellercentral.amazon.com/gp/fba/material-safety-data-sheet/index.html?ref=ag_xx_shel_xx.
For more information on the battery exemption sheet, please visit the following help page: https://sellercentral.amazon.com/gp/help/201371860
Once you upload the battery exemption sheet it will automatically re-queue the ASIN for hazmat review.
This case will remain open for 3 business days.
Hope to hear back from you soon.
Exemption Sheet
